Following the coronavirus outbreak, Lancashire Mind have been working hard to respond as quickly as possible to government guidance whilst considering the needs of the people who use our services.
Over the last week, we've been making arrangements for all staff to work from home. We're pausing face to face activities wherever possible and have adapted to new ways of working so we can continue to offer our services, including telephone support, using apps such as Skype and holding group sessions online.
We recognise that the current outbreak may be a source of considerable unease and anxiety for some. We'd like to reassure everyone who uses our services, our partners and our staff and volunteers, that we are committed to continuing to provide the best quality information, interventions and signposting - particularly for people whose mental health is affected by the outbreak.
We are however in uncharted territory and things will occur that we hadn’t expected and we might sometimes get things wrong. Please bear with us if we do, let us know, and we will be as helpful as possible as the situation unfolds.
We've lauched our new website early so that we can keep people updated and will be adding further information and resources over the coming weeks.
At the moment we're unable to take calls on our office number but we are in the process of setting up the system so that people can answer calls from home. In the meantime, all staff are available on their mobile numbers or you can email us on [email protected]
Thank you for your patience whilst we adapt and please make sure you are following the guidance to stay at home, wherever possible, to protect the NHS and save lives.